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For more than 30 years, Ann Terranova, Senior Program Development Manager, has created, managed, and implemented strategic training, facilitation, and communications programs to assist clients solve highly controversial and complex technical and environmental problems. Ms. Terranova served as the task leader and senior community planner for FEMA’s Long Term Community Recovery Program conducting needs assessments for communities in Mississippi, Texas, and Wisconsin impacted by Hurricanes Katrina, Ike, and the Midwest Floods. She identified long term community recovery planning needs through a highly interactive process with key stakeholders, including local elected officials; community leaders; state planning agencies; the Mississippi Governor’s Commission on Recovery, Rebuilding and Renewal; and the City of Galveston, Texas Long Term Recovery Committee. Most recently, she played a key role in the development of a two and a half day expert elicitation with subject matter experts to gain their insights on quantifiable financial impacts of flooding on single family, multi-family residential, and commercial structures. Finally, as part of the NIST Resilience Planning Guide development process, she facilitated the Buildings and Facilities breakout discussions at four NIST resilience workshops held across the country.